PC版游戏客户端无法正常运行

梦幻多米乐

点击登录后再点下一步就这样了。卸载重装也不行。本周二更新后就这样了。之前没有过这种情况
@虫虫° @陨铁 @我开花了 @巡游天兵

急急急

梦幻多米乐

游戏目录下的log.txt内容

[22:41:14.702] M [CLIENT] Exe module file: E:\game\xyq\xyqsvc.exe
[22:41:14.702] M [CLIENT] Current directory: E:\game\xyq
[22:41:14.702] M [CLIENT] Initializing client....
[22:41:14.702] M [GAME] Init utils.dll (1063838562)
[22:41:14.707] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader discrete, root E:\game\xyq\Documents\res, depth 0, dynamic: False
[22:41:14.707] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader discrete, root E:\game\xyq\Documents\res, depth 0, dynamic: False
[22:41:14.707] M [FILESYSTEM] Package E:\game\xyq\built_in.npk (size 10445756) under opener cfile is loaded.
[22:41:14.708] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader npk, root E:\game\xyq\built_in, depth 0, dynamic: False
[22:41:14.708] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader discrete, root E:\game\xyq\dev_res, depth 0, dynamic: False
[22:41:14.710] M NXCloudFileLoader cloud_engine_init done (root: E:\game\xyq).
[22:41:14.710] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader cloud, root E:\game\xyq, depth 0, dynamic: False
[22:41:14.710] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader discrete, root E:\game\xyq\script, depth 0, dynamic: False
[22:41:14.710] M [FILESYSTEM] Package E:\game\xyq\script.npk (size 1251944) under opener cfile is loaded.
[22:41:14.710] M [FILESYSTEM] Succeeded to create FileLoader, opener os, loader npk, root E:\game\xyq\script, depth 0, dynamic: False

ERROR *****************************************************************************
[22:41:14.710] M [FILESYSTEM] NXFileSystem has already been initialized!


ERROR *****************************************************************************
[22:41:14.710] M [FILESYSTEM] NXFileSystem has already been initialized!

[22:41:14.710] M [GAME] Init utils.dll (1063838562)
[22:41:14.710] M [GAME] Start utils.dll
[22:41:14.710] M [GAME] Init render.dll (1202430036)
[22:41:14.711] M [RENDER] CPU Name 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz, core count of this device is: 16
[22:41:14.711] M [RENDER] device model is pc
[22:41:14.711] M [GAME] Init python.dll (2389351893)
[22:41:14.711] M [GAME] Init audio.dll (578984847)
[22:41:14.712] M [GAME] Init world.dll (1725170211)
[22:41:14.733] M [GAME] Init terrain.dll (859673349)
[22:41:14.733] M [GAME] Init gaea.dll (1681888876)
[22:41:14.734] M [GAME] Init virtualtexture.dll (2890100427)
[22:41:14.734] M [GAME] Init collision.dll (3226119097)
[22:41:14.734] M [GAME] Init detour.dll (1775307485)
[22:41:14.734] M [GAME] Init claudiax.dll (3586099436)
[22:41:14.734] M [GAME] Init nxapp.dll (2664184578)
[22:41:14.734] M [GAME] Start render.dll
[22:41:14.734] M [GAME] Start python.dll
[22:41:14.734] M [GAME] Start audio.dll
[22:41:14.734] M [GAME] Start world.dll
[22:41:14.734] M [GAME] Start terrain.dll
[22:41:14.734] M [GAME] Start gaea.dll
[22:41:14.735] M [GAME] Start virtualtexture.dll
[22:41:14.735] M [GAME] Start collision.dll
[22:41:14.735] M [GAME] Start detour.dll
[22:41:14.735] M [GAME] Start claudiax.dll
[22:41:14.735] M [GAME] Start nxapp.dll
[22:41:14.873] M [RENDER] Driver: DirectX 11
[22:41:14.929] M [RENDER] Description: NVIDIA GeForce RTX 3060 Laptop GPU
[22:41:14.930] M [RENDER] Version: 0.0.0
[22:41:14.930] M [RENDER] Vendor:
[22:41:14.931] M [RENDER] Width: 1280, Height: 720, BitDepth: 32
[22:41:14.931] M [RENDER] -----------------------------------------------------------
[22:41:14.931] M [RENDER] NVIDIA GeForce RTX 3060 Laptop GPU
[22:41:14.932] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:14.934] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:14.996] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: builtin\shader\errorshader.nfx.
[22:41:15.219] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\cleardepth.nfx.
[22:41:15.227] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\blendadd.nfx.
[22:41:15.227] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:15.228] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:15.229] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:15.229] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:15.230] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shader\simpletech.nfx.
[22:41:15.231] M [WORLD] pixel decal enable: true
[22:41:15.239] M Call script init.init().
[22:41:15.240] M [PYTHON] NewType world.track: 000002720A8A7E00
[22:41:15.240] M [PYTHON] NewType world.space_object: 000002720A8A6E60
[22:41:15.240] M [PYTHON] NewType world.visibleobject: 000002720A8A85D0
[22:41:15.240] M [PYTHON] NewType world.sfx: 000002720A8A7310
[22:41:15.241] M [PYTHON] NewType world.particlesystem: 000002720A8A74A0
[22:41:15.241] M [PYTHON] NewType world.model: 000002720A8A7180
[22:41:15.241] M [PYTHON] NewType world.primitives: 000002720A8A82B0
[22:41:15.241] M [PYTHON] NewType world.textobject: 000002720A8A8C10
[22:41:15.241] M [PYTHON] NewType world.simuiobject: 000002720A8A8760
[22:41:15.241] M [PYTHON] NewType world.nxuiobject: 000002720A8A7630
[22:41:15.241] M [PYTHON] NewType world.camera: 000002720A8A8A80
[22:41:15.241] M [PYTHON] NewType world.ClothWind: 000002720A8A6FF0
[22:41:15.241] M [PYTHON] NewType world.decal: 000002720A8A8120
[22:41:15.241] M [PYTHON] NewType world.deferred_decal: 000002720A8A77C0
[22:41:15.241] M [PYTHON] NewType world.light: 000002720A8A7950
[22:41:15.241] M [PYTHON] NewType world.reflectionprobe: 000002720A8A7AE0
[22:41:15.242] M [PYTHON] NewType world.anim_ctrl: 000002720A8A7C70
[22:41:15.242] M [PYTHON] NewType world.scene: 000002720A8A8440
[22:41:15.242] M [PYTHON] NewType world.ikbone: 000002720A897E00
[22:41:15.242] M [PYTHON] NewType world.scene_trigger: 000002720A896E60
[22:41:15.242] M [PYTHON] NewType world.iksolver: 000002720A896FF0
[22:41:15.243] M [GAME] Initialization completed successfully!
[22:41:15.243] M [GAME]
[22:41:15.243] M Call script init.start().
[22:41:15.345]   [SCRIPT] ('preload error', 0)
[22:41:15.571] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\shadow_on_plane.nfx.
[22:41:15.572] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\outline.nfx.
[22:41:15.573] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\velocity_mask.nfx.
[22:41:15.573] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\velocity.nfx.
[22:41:15.573] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\built_in\misc\velocity.nfx.
[22:41:15.574] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\built_in\glow\glow.nfx.
[22:41:15.575] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\temporal_aa.nfx.
[22:41:15.575] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\sun_shafts.nfx.
[22:41:15.576] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\sun_shafts.nfx.
[22:41:15.576] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\dof_blur_v.nfx.
[22:41:15.577] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\dof_blur_h_and_composite.nfx.
[22:41:15.577] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\downsample.nfx.
[22:41:15.578] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\bloom_bright.nfx.
[22:41:15.578] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\filter.nfx.
[22:41:15.579] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\filter.nfx.

WARNING *****************************************************************************
[22:41:15.580] M [shader] shader\posteffects\filter.nfx(12:1): warning: illegal macro redefinition: MAX_NUM_SAMPLES

[22:41:15.580] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\combine_lut.nfx.
[22:41:15.582] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\combine_lut.nfx.
[22:41:15.582] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\final_composite.nfx.

WARNING *****************************************************************************
[22:41:15.585] M [RENDER] Device do not support texture common/textures/u24.tga format R8G8B8, try to convert it to A8B8G8R8

[22:41:15.586] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\xyq_outline.nfx.
[22:41:15.587] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_mask.nfx.
[22:41:15.588] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_downsample.nfx.
[22:41:15.588] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h.nfx.
[22:41:15.588] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_v1.nfx.
[22:41:15.589] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_v.nfx.
[22:41:15.589] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\bloom_downsample.nfx.
[22:41:15.590] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\bloom_bright.nfx.
[22:41:15.590] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\bloom_blur_h.nfx.
[22:41:15.591] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\bloom_blur_v_and_composite.nfx.
[22:41:15.591] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\gaussian_blur.nfx.
[22:41:15.592] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\gaussian_blur.nfx.
[22:41:15.592] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\gray.nfx.
[22:41:15.592] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\dof_blur_v.nfx.
[22:41:15.592] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\dof_blur_h_and_composite.nfx.
[22:41:15.594] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\radial_blur.nfx.
[22:41:15.595] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\wave.nfx.
[22:41:15.596] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\distortion.nfx.
[22:41:15.597] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\dark_corner.nfx.
[22:41:15.597] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\screen_filter.nfx.
[22:41:15.598] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\copy_depth_normalized.nfx.
[22:41:15.598] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\sun_shaft_iteration.nfx.
[22:41:15.599] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\sun_shaft_composite.nfx.
[22:41:15.599] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\motion_blur_accum.nfx.
[22:41:15.600] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\copy.nfx.
[22:41:15.600] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: common\pipeline\sobel_screen_space_outline.nfx.
[22:41:15.601] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\four_linear_intrp.nfx.
[22:41:15.601] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_edge.nfx.
[22:41:15.602] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h_1.nfx.
[22:41:15.602] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h_2.nfx.
[22:41:15.602] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h_4.nfx.
[22:41:15.603] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h_8.nfx.
[22:41:15.603] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_blur_h_16.nfx.
[22:41:15.604] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\posteffects\glow_combine.nfx.
[22:41:15.605] M [RENDER] [INFO] [shader] *** EffectMgr::CreateObj, filename: shader\shadow.nfx.

WARNING *****************************************************************************
[22:41:15.605] M [shader] shader\shadow.nfx(1:1): warning: illegal macro redefinition: TRUE


WARNING *****************************************************************************
[22:41:15.605] M [shader] shader\shadow.nfx(2:1): warning: illegal macro redefinition: FALSE


WARNING *****************************************************************************
[22:41:15.606] M [WORLD] custom render system already add to scene!

[22:41:15.607] M [SCRIPT] ('anim2 status:', True)
[22:41:15.607] M [SCRIPT] init.start finished
[22:41:15.608] M [CLIENT] OnWindowResize - 1280, 720

梦幻多米乐

客服专区也提交工单了，响应太慢了

梦幻多米乐

已经尝试过使用修复工具修复了。用完修复工具会提示修复成功，共一个问题。但是再次运行客户端还是一样。重新再运行修复工具又会提示修复成功共一个问题

陨铁

收到小伙伴的反馈，小伙伴可以尝试重启路由器并检查下网络是否存在异常哦。

梦幻多米乐

陨铁 发表于 2023-10-27 10:04 广东
收到小伙伴的反馈，小伙伴可以尝试重启路由器并检查下网络是否存在异常哦。

可以正常访问网页，电脑也重启过。路由什么的都重启了。一样的结果

陨铁

收到小伙伴的回复，小伙伴可以登录客户端界面处点击“网易探针”检查网络是否正常哦。

梦幻多米乐

陨铁 发表于 2023-10-27 16:14 广东
收到小伙伴的回复，小伙伴可以登录客户端界面处点击“网易探针”检查网络是否正常哦。

网络是正常的，试过了网易探针工具

梦幻多米乐

试过了卸载换了个磁盘安装也是一样的。就是点进去立马提示无法连接到服务器。不像是网络问题，如果是网络问题应该会有等待网络响应的操作。但是我是一点下一步马上就提示无法获取服务器