《梦幻西游》电脑版官方论坛

标题: 反应的BUG一直没人解决！！！！！！ [打印本页]

作者: °浅夏清风ミ 时间: 2011-9-7 20:08
标题: 反应的BUG一直没人解决！！！！！！
相当无语了，又上个星期现到在游戏一直都不正常，哪里有工作人员帮忙分析下嘛

上线没两分钟，窗口直接消失。32位WIN7旗舰版。之前一直很正常。
窗口直接消失出现：
问题事件名称:       BEX
应用程序名:       xyqsvc.exe
应用程序版本:       1.0.0.20
应用程序时间戳:       4e2647c9
故障模块名称:       render.dll_unloaded
故障模块版本:       0.0.0.0
故障模块时间戳:       4e16a759  异常偏移:       037307ec  异常代码:       c0000005  异常数据:       00000008
  OS 版本:       6.1.7600.2.0.0.256.1  区域设置 ID:       2052  其他信息 1:       0a9e  其他信息 2:       0a9e372d3b4ad19135b953a78882e789
其他信息 3:       0a9e  其他信息 4:       0a9e372d3b4ad19135b953a78882e789

作者: °浅夏清风ミ 时间: 2011-9-7 20:10
以下是“myprocessinfo.log”信息：
ver 1.1

Windows Vista
注册表启动信息
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
360Safetray                                        "D:\Program Files\360\360Safe\safemon\360Tray.exe" /start

===========================================
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
360sd                                              "D:\Program Files\360\360sd\360sdrun.exe"

===========================================
系统进程列表
映像名称                                                       PID
C:\Users\Administrator\Desktop\ProcessInfo.exe                0
System                                                       4
smss.exe                                                       372
csrss.exe                                                    496
wininit.exe                                                    572
csrss.exe                                                    580
services.exe                                                 628
lsass.exe                                                    648
lsm.exe                                                       656
winlogon.exe                                                 744
svchost.exe                                                    808
svchost.exe                                                    880
atiesrxx.exe                                                 948
svchost.exe                                                    1012
svchost.exe                                                    1052
svchost.exe                                                    1096
stacsv.exe                                                    1140
audiodg.exe                                                    1256
hpservice.exe                                                 1328
atieclxx.exe                                                 1376
svchost.exe                                                    1500
ZhuDongFangYu.exe                                              1528
svchost.exe                                                    1576
wlanext.exe                                                    1684
CONHOST.EXE                                                    1692
spoolsv.exe                                                    1816
svchost.exe                                                    1844
360rps.exe                                                    1936
svchost.exe                                                    2016
C:\Windows\system32\taskhost.exe                               1956
C:\Windows\system32\Dwm.exe                                  2204
C:\Windows\Explorer.EXE                                        2268
svchost.exe                                                    2448
D:\Program Files\360\360sd\360rp.exe                         2508
D:\Program Files\360\360Safe\safemon\360tray.exe             2784
D:\Program Files\360\360sd\360sd.exe                         2852
SearchIndexer.exe                                              3416
WmiPrvSE.exe                                                 3804
D:\腾讯QQ2011Beta3 木头\Bin\QQ.exe                            3960
D:\腾讯QQ2011Beta3 木头\Bin\TXPlatform.exe                   2260
C:\Windows\system32\SearchFilterHost.exe                      3396
C:\Windows\system32\SearchProtocolHost.exe                   2424
D:\Maxthon3\Bin\Maxthon.exe                                  2196
D:\Maxthon3\Bin\Maxthon.exe                                  1292
D:\Maxthon3\Bin\Maxthon.exe                                  2400
D:\Maxthon3\Bin\Maxthon.exe                                  3924
D:\腾讯QQ2011Beta3 木头\Bin\QQExternal.exe                   4008
SearchProtocolHost.exe                                        2088
F:\梦幻西游\my.exe                                           3052
C:\Users\Administrator\Desktop\ProcessInfo.exe                996

===========================================

作者: °浅夏清风ミ 时间: 2011-9-7 20:19
梦幻西游进程信息
3052
my.exe
地址             长度             模块路径                                  模块描述                                           公司                                     版本
4194304          401408          F:\梦幻西游\my.exe                         梦幻西游                                           Netease                                  2, 0, 0, 27
2008809472       1298432          C:\Windows\SYSTEM32\ntdll.dll             NT 层 DLL                                           Microsoft Corporation                      6.1.7600.16385
2007891968       868352          C:\Windows\system32\kernel32.dll          Windows NT 基本 API 客户端 DLL                      Microsoft Corporation                      6.1.7600.16385
1977155584       303104          C:\Windows\system32\KERNELBASE.dll       Windows NT 基本 API 客户端 DLL                      Microsoft Corporation                      6.1.7600.16385
1983709184       217088          C:\Windows\system32\WS2_32.dll             Windows Socket 2.0 32 位 DLL                         Microsoft Corporation                      6.1.7600.16385
1990918144       704512          C:\Windows\system32\msvcrt.dll             Windows NT CRT DLL                                  Microsoft Corporation                      7.0.7600.16385
1986199552       659456          C:\Windows\system32\RPCRT4.dll             远程过程调用运行时                                  Microsoft Corporation                      6.1.7600.16385
1985544192       24576          C:\Windows\system32\NSI.dll                NSI User-mode interface DLL                         Microsoft Corporation                      6.1.7600.16385
1989672960       823296          C:\Windows\system32\USER32.dll             多用户 Windows 用户 API 客户端 DLL                   Microsoft Corporation                      6.1.7600.16385
1984561152       319488          C:\Windows\system32\GDI32.dll             GDI Client DLL                                     Microsoft Corporation                      6.1.7600.16385
2010120192       40960          C:\Windows\system32\LPK.dll                Language Pack                                        Microsoft Corporation                      6.1.7600.16385
1984888832       643072          C:\Windows\system32\USP10.dll             Uniscribe Unicode script processor                   Microsoft Corporation                      1.0626.7600.16385
1993539584       12881920       C:\Windows\system32\SHELL32.dll          Windows 外壳公用 DLL                               Microsoft Corporation                      6.1.7600.16385
1990524928       356352          C:\Windows\system32\SHLWAPI.dll          外壳简易实用工具库                                  Microsoft Corporation                      6.1.7600.16385
1975779328       307200          C:\Windows\system32\apphelp.dll          应用程序兼容性客户端库                               Microsoft Corporation                      6.1.7600.16385
1791426560       573440          C:\Windows\AppPatch\AcLayers.dll          Windows Compatibility DLL                            Microsoft Corporation                      6.1.7600.16385
1975648256       106496          C:\Windows\system32\SspiCli.dll          Security Support Provider Interface                Microsoft Corporation                      6.1.7600.16385
2006450176       1425408          C:\Windows\system32\ole32.dll             用于 Windows 的 Microsoft OLE                      Microsoft Corporation                      6.1.7600.16385
1983971328       585728          C:\Windows\system32\OLEAUT32.dll          【未知】                                           Microsoft Corporation                      6.1.7600.16722
1966538752       94208          C:\Windows\system32\USERENV.dll          Userenv                                              Microsoft Corporation                      6.1.7600.16385
1976631296       45056          C:\Windows\system32\profapi.dll          User Profile Basic API                               Microsoft Corporation                      6.1.7600.16385
1915224064       331776          C:\Windows\system32\WINSPOOL.DRV          Windows 后台处理程序驱动程序                         Microsoft Corporation                      6.1.7600.16385
1886781440       73728          C:\Windows\system32\MPR.dll                多提供程序路由器 DLL                               Microsoft Corporation                      6.1.7600.16385
1786642432       2195456          C:\Windows\AppPatch\AcGenral.DLL          Windows Compatibility DLL                            Microsoft Corporation                      6.1.7600.16385
1980104704       102400          C:\Windows\SYSTEM32\sechost.dll          Host for SCM/SDDL/LSA Lookup APIs                   Microsoft Corporation                      6.1.7600.16385
1956511744       262144          C:\Windows\system32\UxTheme.dll          Microsoft UxTheme 库                               Microsoft Corporation                      6.1.7600.16385
1953300480       204800          C:\Windows\system32\WINMM.dll             MCI API DLL                                        Microsoft Corporation                      6.1.7600.16385
1949237248       61440          C:\Windows\system32\samcli.dll             Security Accounts Manager Client DLL                Microsoft Corporation                      6.1.7600.16385
1949827072       81920          C:\Windows\system32\MSACM32.dll          Microsoft ACM 音频筛选器                            Microsoft Corporation                      6.1.7600.16385
2010251264       655360          C:\Windows\system32\ADVAPI32.dll          高级 Windows 32 基本 API                            Microsoft Corporation                      6.1.7600.16385
1964834816       36864          C:\Windows\system32\VERSION.dll          Version Checking and File Installation Libraries    Microsoft Corporation                      6.1.7600.16385
1889468416       12288          C:\Windows\system32\sfc.dll                Windows File Protection                            Microsoft Corporation                      6.1.7600.16385
1889402880       53248          C:\Windows\system32\sfc_os.DLL             Windows File Protection                            Microsoft Corporation                      6.1.7600.16385
1951268864       77824          C:\Windows\system32\dwmapi.dll             Microsoft 桌面窗口管理器 API                         Microsoft Corporation                      6.1.7600.16385
1986920448       1691648          C:\Windows\system32\SETUPAPI.dll          Windows 安装程序 API                               Microsoft Corporation                      6.1.7600.16385

作者: °浅夏清风ミ 时间: 2011-9-7 20:20
1977483264       159744          C:\Windows\system32\CFGMGR32.dll          Configuration Manager DLL                            Microsoft Corporation                      6.1.7600.16385
1979645952       73728          C:\Windows\system32\DEVOBJ.dll             Device Information Set DLL                         Microsoft Corporation                      6.1.7600.16385
1992228864       1269760          C:\Windows\system32\urlmon.dll             Win32 的 OLE32 扩展                                  Microsoft Corporation                      8.00.7600.16385
1988624384       1003520          C:\Windows\system32\WININET.dll          Win32 的 Internet 扩展                               Microsoft Corporation                      8.00.7600.16385
1980760064       2084864          C:\Windows\system32\iertutil.dll          Run time utility for Internet Explorer             Microsoft Corporation                      8.00.7600.16839
1978269696       1163264          C:\Windows\system32\CRYPT32.dll          加密 API32                                           Microsoft Corporation                      6.1.7600.16385
1977090048       49152          C:\Windows\system32\MSASN1.dll             ASN.1 Runtime APIs                                  Microsoft Corporation                      6.1.7600.16415
1784152064       2461696          C:\Windows\AppPatch\AcXtrnal.DLL          Windows Compatibility DLL                            Microsoft Corporation                      6.1.7600.16385
1920073728       24576          C:\Windows\system32\SHUNIMPL.DLL          Windows Shell Obsolete APIs                         Microsoft Corporation                      6.1.7600.16385
1860894720       53248          C:\Windows\system32\SortServer2003Compat.dll Sort Version Server 2003                            Microsoft Corporation                      6.1.7600.16385
2010972160       126976          C:\Windows\system32\IMM32.DLL             Multi-User Windows IMM32 API Client DLL             Microsoft Corporation                      6.1.7600.16385
1982857216       835584          C:\Windows\system32\MSCTF.dll             MSCTF 服务器 DLL                                     Microsoft Corporation                      6.1.7600.16385
3735552          385024          D:\Program Files\360\360Safe\safemon\safemon.dll 360安全卫士网盾防护模块                            360.cn                                     6, 8, 6, 1034
1868627968       417792          C:\Windows\system32\MSVCP60.dll          Windows NT C++ Runtime Library DLL                   Microsoft Corporation                      7.0.7600.16385
2010906624       20480          C:\Windows\system32\PSAPI.DLL             Process Status Helper                               Microsoft Corporation                      6.1.7600.16385
1959133184       1695744          C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\Comctl32.dll 用户体验控件库                                     Microsoft Corporation                      6.1.7600.16385

作者: °浅夏清风ミ 时间: 2011-9-7 20:22
1976107008       49152          C:\Windows\system32\CRYPTBASE.dll          Base cryptographic API DLL                         Microsoft Corporation                      6.1.7600.16385
1945894912       65536          C:\Windows\system32\NLAapi.dll             Network Location Awareness 2                         Microsoft Corporation                      6.1.7600.16385
1970733056       245760          C:\Windows\System32\mswsock.dll          Microsoft Windows Sockets 2.0 服务提供程序          Microsoft Corporation                      6.1.7600.16385
1969487872       278528          C:\Windows\system32\DNSAPI.dll             DNS 客户端 API DLL                                  Microsoft Corporation                      6.1.7600.16385
1866203136       32768          C:\Windows\System32\winrnr.dll             LDAP RnR Provider DLL                               Microsoft Corporation                      6.1.7600.16385
1866137600       65536          C:\Windows\system32\napinsp.dll          电子邮件命名填充提供程序                            Microsoft Corporation                      6.1.7600.16385
1866006528       73728          C:\Windows\system32\pnrpnsp.dll          PNRP 命名空间提供程序                               Microsoft Corporation                      6.1.7600.16385
1938358272       114688          C:\Windows\system32\IPHLPAPI.DLL          IP Helper API                                        Microsoft Corporation                      6.1.7600.16385
1938292736       28672          C:\Windows\system32\WINNSI.DLL             Network Store Information RPC interface             Microsoft Corporation                      6.1.7600.16385
1936982016       229376          C:\Windows\System32\fwpuclnt.dll          FWP/IPsec 用户模式 API                               Microsoft Corporation                      6.1.7600.16385
1892483072       24576          C:\Windows\system32\rasadhlp.dll          Remote Access AutoDial Helper                      Microsoft Corporation                      6.1.7600.16385
1965686784       20480          C:\Windows\System32\wshtcpip.dll          Winsock2 帮助程序 DLL (TL/IPv4)                      Microsoft Corporation                      6.1.7600.16385
285212672       8130560          F:\梦幻西游\mhmain.dll                   梦幻西游动态链接库                                  NetEase                                  2.0.97.1
1888419840       540672          C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\comctl32.dll 公用控件库                                           Microsoft Corporation                      6.1.7600.16385
1965424640       151552          C:\Windows\system32\POWRPROF.dll          电源配置文件帮助程序 DLL                            Microsoft Corporation                      6.1.7600.16385
268435456       1875968          F:\梦幻西游\fmodex.dll                   FMOD Ex SoundSystem                                  Firelight Technologies                   4.26.6
1860829184       28672          C:\Windows\system32\WSOCK32.dll          Windows Socket 32-Bit DLL                            Microsoft Corporation                      6.1.7600.16385
10027008       278528          F:\梦幻西游\fmod_event.dll                FMOD Ex EventSystem                                  Firelight Technologies                   4.26.6
1900740608       962560          C:\Windows\system32\dbghelp.dll          Windows Image Helper                               Microsoft Corporation                      6.1.7600.16385
1979777024       282624          C:\Windows\system32\WLDAP32.dll          Win32 LDAP API DLL                                  Microsoft Corporation                      6.1.7600.16385
1782251520       1847296          C:\Windows\system32\d3d9.dll             Direct3D 9 Runtime                                  Microsoft Corporation                      6.1.7600.16385
1858469888       24576          C:\Windows\system32\d3d8thk.dll          Microsoft Direct3D OS Thunk Layer                   Microsoft Corporation                      6.1.7600.16385
1781399552       819200          C:\Windows\system32\OPENGL32.dll          OpenGL Client DLL                                  Microsoft Corporation                      6.1.7600.16385
1791229952       139264          C:\Windows\system32\GLU32.dll             OpenGL 实用工具库 DLL                               Microsoft Corporation                      6.1.7600.16385
1780416512       946176          C:\Windows\system32\DDRAW.dll             Microsoft DirectDraw                               Microsoft Corporation                      6.1.7600.16385
1854996480       24576          C:\Windows\system32\DCIMAN32.dll          DCI Manager                                        Microsoft Corporation                      6.1.7600.16385
1954349056       466944          C:\Windows\system32\DSOUND.dll             DirectSound                                        Microsoft Corporation                      6.1.7600.16385

作者: 海小星° 时间: 2011-9-7 20:36
LZ你好！你的情况已经反馈给相关的工作人员

欢迎光临《梦幻西游》电脑版官方论坛 (https://xyq.netease.com/)